Progressive insurance Company
Progressive is the number 1 auto insurance company today in the United States. Its corporate office is headquartered in the Cleveland suburb of Mayfield Village, Ohio. It has now 450 offices with more than 28,000 employees working in a unique work environment. They are known for their slogan – It’s about you. It’s about time.
In 1937, Joseph Lewis and Jack Green started Progressive Mutual Insurance Company to provide vehicle owners with protection and security that they needed. They also saw this as a good investment for two lawyers who were just getting started. The company experienced steady growth and continue to introduce innovative approach to auto insurance. Progressive is the first one to offer drive-in claims service and the first to allow their customers to pay their premiums in installment. This bold move made it easier for car owners to pay for their insurance.
The year 1971 saw the company go public and by the 1990’s, Progressive became the third largest auto insurer through independent agents. They introduced 1-800-AUTO-PRO, a rate comparison service in 1994 and also started their Immediate Response Vehicle (IRV), a specially marked and outfitted vehicle that brought trained claims professionals to wherever customers needed them. A year later, Progressive made history and became the first auto insurer to launch a website. And from then on, customers can buy their auto insurance policies online.
Honors and recognitions are abundant for this company that makes it a policy to be one step ahead of its competitors. A study by The Customer Respect Group put Progressive in the No.1 spot for positive Web-based customer experience. The company was also named as one of the 20 great employers for college students. These are the most recent recognition that Progressive is proud of.
Today, Progressive introduces another first in the industry – MyRate. This program lets drivers get a customized rate base on how they actually drive. It is best for safe drivers who are less likely to get into an accident. This is truly an innovative approach in the auto insurance industry.
